Scanning Operator - Part-time Eve - 6 mth FTC up to £28k

Role purpose

Scanning, indexing and profiling of all incoming mail and business documents, creation and amendment of electronic

matter bibles within the company document management system, burning of DVDs, handling of faxes within the London

office. Working to a high degree of accuracy and quality in an often pressurised and time sensitive environment

Role and responsibilities

Clients

– To maintain a high level of service, striving to meet our client's expectations at all times.

– Liaising with clients regarding their requests, updating on progress, managing deadlines or seeking clarification as

necessary

– Have a good working knowledge of all departmental equipment, stocks and products to enable effective prioritisation

of work and to be able to advise clients of valid alternatives when necessary.

People

– Working as part of a team, supporting colleagues to meet busyness levels, managing workload to ensure efficient

and effective service.

Service

– Ensure all requests are completed to a high standard in a timely manner, following instructions and utilising all

available facilities.

– Using workflow management software (Unity) to undertake client requests, booking work in and out, liaising with

other departments and external suppliers as necessary.

– Meet specified deadlines by prioritising own workload at all times, liaising directly with clients, the Bridge and other

members of the print room team as necessary.

– Ensure that relevant quality control measures are undertaken and that all work is checked accordingly before being

signed off placing an emphasis on quality of product and accuracy.

– Undertake thorough handover with oncoming operators as necessary, ensuring that all relevant information is

available for them to perform their role as required.

– Demonstrate a clear understanding of departmental objectives and work with team members and management to