Description

An international law firm based in the city is looking for experienced DTP Operators to join their busy presentation team. There are two shifts available. 4-midnight and 6-2am.

If this sounds like you, we would love to hear from you!

Role and Responsibilities

To produce or amend documents to the highest standards possible with accuracy and in a timely manner. This will be using MS Word, Excel and PowerPoint but could also include In Design, Visio or other software applications as appropriate
To "trouble-shoot" and health check documents as requested
To provide expert document advice for clients, supplementing that provided by the global help desk and training team, including remote controlled access to PCs and desk-side coaching, if required
To communicate with the department's clients to clarify queries and meet their expectations
Effective resolution of all client-related concerns and queries, escalating as necessary
Demonstrate professionalism in dealing with difficult client situations, assessing the best course of action to resolve the issue, clarifying and re-enforcing best practice in our policies and procedures
To organise day-to-day department workflow in rotation with others, as follows:
to book in work, following the agreed booking-in procedure, working with the department's clients and the Bridge to take instructions, clarify queries and renegotiate deadlines as appropriate
to schedule work appropriately to the on-site, off-site or outsourced teams, following department, administrative and technical procedures and using all available technology
to liaise with other Document Services departments to manage departmental deadlines to keep workloads under active review and ensure that deadlines are not at risk of being missed, and to follow procedures to ensure clients are informed of any potential issues
to outsource certain documents using the relevant and correct procedures
To be flexible with regards to work location and working hours. Although training will be provided on shift whenever possible, it may sometimes be necessary to attend certain training courses off-shift.
To be flexible in undertaking these duties and any other duties as required

Key Requirements

Legal or similar professional services experience preferred
Experience/understanding of the principles of effective workflow management
Experience of working on complex technical documents in client and deadline driven environments
High levels of accuracy required
Advanced technical skills - good understanding of Adobe Creative Suite an advantage and Microsoft Office essential
Demonstrates awareness and understanding of the needs of the business and the ability to proactively suggest how these should be met
Good written and oral communication
Excellent organising skills, with the ability to prioritise and manage own workload
Excellent client service skills
Flexible and proactive approach
Committed to personal development
Strong communication
A good team player

Job Type	Fixed Term Contract
Location	City
Area	London, UK London UK City
Sector	DTP & Presentations Graphics DTP & Presentations Graphics - PowerPoint Specialists DTP & Presentations Graphics - Presentations Specialists DTP & Presentations Graphics - DP Operators DTP & Presentations Graphics - DTP Operators DTP & Presentations Graphics - Word Specialist
Salary	hourly rate
Start Date	asap
Advertiser	remoteapi
Job Ref	AO Evenings
Job Views	329

Evening Presentation Specialist x 2

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